Frequently Asked Questions

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What is your lead time?

We can make a kitchen for supply only in 3-4 weeks, however if you require the kitchen fitted we normally require 6-8 weeks notice. Please do ask if you need one before this as we may be able to accommodate you.

Our Terms and Conditions
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Are you competitive?

Definitely.  We can beat any like for like quote, but there are a lot of low quality kitchen suppliers out there that could possibly under cut our price, however they can never match our value for money. We do not know of any other supplier making as good cabinets at this price and the materials and fitting we use are the most expensive used at this price point.

Our Cabinet Specification
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Warranty

Everything is guaranteed for 5 years. This includes all board, fittings, edging and doors.  Many of our competitors are only one year.  Due to the high specification of our cabinet you are much less likely to suffer from the usual problems such as delamination of edging, hinge failure or drawer box collapse.  Many of our suppliers offer improved warranties up to 25 years.  


More warranty information

Frequently Asked Questions

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Survey & Consultation

It is usually best to come and visit us at the showroom to start with. If you are at an early stage we can work from a architects plan or if you only have some rough drawings and measurements I can equally work from that as well.  Please book an appointment if you want to be sure to talk to the designer when you visit or if you think you may need advice. 


At some stage we will need to survey the kitchen / bedroom for exact sizes and to identify issues that need to be addressed, such as plumbing & electrics. We will come to your home or project at a time to suit you.


The designer and owner of the business is D.B.S cleared with nothing recorded. Full details are available on request and in person at the showroom.  

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Design

We offer a complete design service utilizing the latest 3D software. Before placing an order we will provide a complete plan and design that you can match to your quote to see how the price is made up and also be clear about what we are including, before any money has been paid. Please be cautious of kitchen suppliers that will not give you all the information before paying a deposit.

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Payment

Full payment terms are set out in our terms and conditions, however we are registered with the Financial Conduct Authority 

No. 799380 and we are authorized and approved to handle credit and loans through our partners. Loans are offered subject to status.


Frequently Asked Questions

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Do you have a showroom?

Yes we do have a showroom and already have over a dozen displays.  We now have every door on display except our solid timber offering.

We have over thirty appliances on display and have some of the largest collections of Samsung, CDA, Fisher and Paykel in the area.

We have several specialist worktops as well as laminate and several solid woods on display. We are displaying retailers of Blanco and Franke sinks.

We also now have a four bedroom robes on display as well.


I have a sample of every door we sell and swatches of all the colours, so there is nothing I cannot show you one way or another.

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Nearly complete.

We are a Hafele Studio Partner which means we will have a large selection of wirework, pull outs and handles on display.

We are  a Burbidge Premium Partner and we showing seven of there doors.


We are also  a Consentino Elite worktop centre, with Silestone and Dekton on display, with specialist sinks and splashbacks. We are already fabricators for composite worktops with Minerva and other popular brands.

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2000 Square feet showroom

We are excited about having probably the best kitchen showroom  in the area.  


Displays we have are:

Vogue Painted Dove Grey gloss

Larrisa J handle in Dust & Dove grey gloss.

Larrisa J handle White and Dust grey matt

Odyssey Acrylic Anthracite

Burbidge Malmo Matt Light grey

Burbidge Otto Porcelain Slab Door

Burbidge Otto Cashmere Gloss

Burbidge Otto Handleless Oxide & Walnut

Burbidge Isala J Handle 

Jura Matt White 

Boston Mussel

Lumi Grey Gloss

Buckingham in Cashmere, White, Dakar, Mussel, Stone, 

Dove grey, Dust Grey and Ivory.

Various Alusplash displays

Frequently Asked Questions

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Fitting Service

We can 'supply only' a kitchen and deliver it complete on the day you want it, or we can offer a complete fitting service. We are happy to introduce you to our trusted partners or fully project manage the entire job.

Delivery

Need it delivering?

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We can deliver at a time to suit you, and we pride ourselves on getting it right first time.

How do I look after my Minerva worktops

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Minerva Solid Surfaces

It is important to follow the Minerva's guidelines. 

Please click on photo to watch their video.



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Register your purchase

Please click on the second photo to go to Minerva's website to register your purchase. This is essential to activate your warranty. 

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Enjoy a 10 year Warranty

Click on logo for Minerva frequently asked questions.

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