Frequently Asked Questions

What is your lead time?

We can make a full kitchen in two weeks if needed and depending on our order book, but sometimes special order doors can take 3-4 weeks to be made and therefore we normally quote four weeks to be safe.

Are you competitive?

Definitely.  We can beat any like for like quote, but there are a lot of low quality kitchen suppliers out there that could possibly under cut our price, however they can never match our value for money. We do not know of any other supplier making as good cabinets at this price. 

Warranty

Everything is guaranteed for 5 years. This includes all board, fittings, edging and doors.  Many of our competitors are only one year.  Due to the high specification of our cabinet you are much less likely to suffer from the usual problems such as delamination of edging, hinge failure or drawer box collapse.  Many of our suppliers offer improved warranties from 6 years up to 25 years.  


Frequently Asked Questions

Survey & Consultation

We can come and visit you in the comfort of your own home, and at a time to suit you, or you are welcome to visit us. It is best to make an appointment to avoid disappointment. If you are at an early stage we can work from a architects plan.

Design

We offer a complete design service utilizing the latest 3D software. Before placing an order we will provide a complete plan and design that you can match to your quote to see how the price is made up and also be clear about what we are including, before any money has been paid.

Payment

We would ask you for a 25% deposit on placing an order. A further 50% is due on delivery of the kitchen and the balance is due on completion. 

We are registered with the Financial Conduct Authority 

No. 799380 and we are authorized and approved to handle credit and loans through our partners. Loans are offered subject to status.

We will be offering finance very soon.

Frequently Asked Questions

Do you have a showroom?

I have a sample of every door we sell and can show sample cabinets we do not currently have a showroom, however we have moved into two new industrial units and we will be opening a 1200 - 1500 square feet showroom within weeks.

.... but getting close now.

We are already a Hafele Studio Partner and are going to be a Burbidge Premium partner, Samsung appliance specialist and have 9 - 10 kitchen displays. Fisher & Paykel Appliances along with Franke sinks and taps.

We are also going to be a Consentino Elite worktop centre, with Silestone, Sensa and Dekton on display. We are already fabricators for composite worktops and looking to add Corian to our offering.

2000 Square feet showroom

Under Construction.


Over twenty different displays as well as several leading appliance brands.

We are very excited about having probably the best facilities in the area. 

Frequently Asked Questions

Fitting Service

We can 'supply only' a kitchen and deliver it complete on the day you want it, or we can offer a complete fitting service. We are happy to introduce you to our trusted partners or fully project manage the entire job.

Delivery

Need it delivering?

We can deliver at a time to suit you, and we pride ourselves on getting it right first time.

How do I look after my Minerva worktops

Minerva Solid Surfaces

It is important to follow the Minerva's guidelines. 

Please click on photo to watch their video.



Register your purchase

Please click on the second photo to go to Minerva's website to register your purchase. This is essential to activate your warranty. 

Enjoy a 10 year Warranty

Click on logo for Minerva frequently asked questions.

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